POLICIES

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

For your convenience, “day admission” appointments are available. Please call ahead to schedule a day admission.  A “day admission” means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours or for the day. Usually we will ask you to bring in your pet sometime in the morning so our doctor can examine the patient in between appointments/surgeries or at the time purposely reserved for admitted patients. Once the doctor is done, she or a staff member will give you a call to go over the diagnosis and to give you discharge instructions.

 Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room